I just wanted to drop you a note to thank you for the report you sent through and for the service that you provided.
We were very concerned that my brother-in-law would find traveling alone between London and Cape Town very difficult at such an early stage in his recovery. We realised that the best thing to do was to arrange for someone to travel with him and the Detox facility he was in recommended Sober Service’s transport service to us.

From the very first contact, Sober Services were brilliant. It was a huge relief to find someone offering exactly the service that we needed. It was also very reassuring talking to you and a great comfort to know that my brother-in-law was in such safe and experienced hands.
Thank you for taking so much time and care to plan everything with me. I’m sure that it made a huge difference to my brother-in-law to have you there and it certainly was very important to his family and friends.

In the nicest possible way, I hope that we never have need of your services again, but I would be very happy to recommend you to anyone in a similar position. I will of course let you know how he gets on. In the meantime, it has genuinely been a pleasure dealing with you.

With many thanks again and best wishes for the future.

“We are happy to confirm that we have been successfully commissioning transportation and client relocation services from Sober Services since January 2009. We have always found them to be reliable and efficient in managing our, sometimes, unpredictable and chaotic clientele, and one of the most cost-effective solutions to a reoccurring challenge for our multi location organisation. Our admissions team work closely with the Sober Services team and this allows us both to offer a professional and effective service which we believe to be of paramount importance in our client’s recovery journey. Whilst we do not endorse any outside agency we are happy to confirm that we have every intention to continue working with Sober Services for the foreseeable future.”

We have used Sober Services on a number of occasions and have found them to be extremely reliable, flexible and courteous. They have enabled us to ensure that clients have arrived with us in a safe, stable and comfortable manner, allaying the anxiety that can be felt by a client in having to organise trains, taxis etc. I have no hesitation in recommending this service to other treatment providers or similar services.

On 15th July 2010 Sober Services transportation offered us a very good service.
They were efficient and considerate in their duty.
We would certainly use them again.

We have been utilizing the Sober Transportation services for over 18 months.

At all times we are very impressed with their rapid call to action and availability at very short notice to collect a client anywhere (within the British Isles and Europe) and transport them safely at the agreed location with accurately timed arrival.

The Referral Network fully supports Sober Services for their professional approach and their results. The industry is a better place for their services.

Nov. 2009

A very big thank you from Management and Team at Stepping Stones Clinic – your professional ‘can-do’ attitude was refreshing and so appreciated – we’re in awe of your easy-manner and delighted our client was re-united safely with his parents!
Grateful too that you were able to find him a sponsor and introduce him to a sober community.

Sober Services did a first class job and we are grateful for all the support you gave.

The service you provide is absolutely WONDERFUL. We would not have made it without your professional help. We cannot thank you enough and are so impressed what you are able to offer clients over and above just supporting them through the physical journey to a clinic.
Thank you so much once again for your service.

“Dear Ian

I cannot thank you enough for your help in transporting my son from London to Cape Town, caring for him a further 24 hours, before accompanying him on a second flight to a detox clinic in Nelspruit.

Your professionalism was evident from the first time I contacted you to enquire about your services and continued throughout your travelling with my son to his final destination. This was not easy at times with him being so ill, but you were able to reassure him as well as work with airport staff to ensure he was able to fly when there was the prospect of him not being allowed on the plane.

I personally would recommend you to anyone needing support transporting a family member to a detox clinic/rehabilitation centre whether locally or abroad.

With best wishes
Elaine C”

Rory and I are very grateful to you for your inimitable organisation in providing a seamless journey for our son Alex to the US for residential treatment.

Without your wealth of experience in all the various aspects (especially the US Border procedures) there would definitely have been a hitch at some point and that could have scuppered the whole operation.

We are deeply grateful to you for making this part of Alex’s progress happen.

All the very best
Penny and Rory.